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Fit-C - Fitness Industry Technology Council

Success Through Collaboration
  • Home
  • Innovation Award
  • About FIT-C
    • About Us
    • FIT-C Testimonials
  • Membership
    • Current Members
    • Benefits of Membership
    • Membership Levels and Dues
    • Membership Sign Up
    • Manage Member Account
  • Podcast
    • Fitness + Technology Podcast
    • FIT-C YouTube
  • News
    • What's New
    • FIT-C Press Release
    • Partnerships
  • Virtual Sessions
    • Conquering the Crisis: How Tech Will Help Gyms Pivot
    • Closing the Health-Fitness Gap: How You Can Stay Competitive
    • Fitness & The Future of the Health Coach Professional
    • Digitizing Member Engagement: A How To Guide
    • The Science of Aging
    • Boutiques Now and Tomorrow
    • The Impact of a COVID Vaccine on the Health Club Industry
    • Fitness & Technology Trends In 2020 With ClubCorp
    • Why A Great Member App Experience Matters
    • How A Great Member App Can Improve Retention & Drive Revenue
    • Technology's Impact On The Fitness Floor
    • Is Data A Four Letter Word?
    • Mindset & Your Fit Tech Strategy
    • User Experience & Your Fit Tech Strategy
    • New Economics & Your Fit Tech Strategy
    • Fitness For Real People
  • Blog
  • Contact Us

Fit-C Blog

The Fitness Industry Technology Council is a group of forward thinking fitness brands and professionals seeking to create greater collaboration that enhances user experience and broadens the marketplace for fitness and well-being goods and services..


Latest FitTech News & Info:

Blog
Groundbreaking Study Uncovers The State Of Call-Back Services In North American Membership Sales
about 2 months ago
Fitness Like Never Before: The Strongest EGYM Ecosystem
about 2 months ago
Vi Releases 2025 State of AI Report: Transforming Wellness with AI Disruption
about 3 months ago

Fresh Tweets:

  • LeisureLabs collaborates with ukactive on Successful Digital Partnering report https://t.co/vRs9tIjoJk
    Mar 30, 2023, 10:18 AM
  • This week, on FITC's podcast, @Bryankorourke shares his presentation live from @IHRSA 2023. He covers why the next… https://t.co/M59sqhT2xo
    Mar 28, 2023, 6:56 PM
  • Congratulations to our 2022 Innovation Award Winners: Fitness Park, Philipp Roesch-Schlanderer from EGYM, and… https://t.co/FeaD6J4loB
    Mar 28, 2023, 3:47 PM
  • This week, host @Bryankorourke hosts a webinar with Ian Houghton and @StevensonStrong. The three discuss AI as an e… https://t.co/ZzafHFK1Z5
    Mar 17, 2023, 11:50 AM

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The Sales Funnel & Consumer Behaviors: Challenges & Opportunities With Sarah Harris & Hilary McGuckin

May 07, 2025

In this episode of the Fitness + Technology Podcast, Bryan O’Rourke shares his webinar with Hilary McGuckin and Sarah Harris from Keepme.ai as they explore how the modern fitness sales funnel is evolving—and what that means for fitness operators, marketers, and tech providers alike. In their conversations, they unpack:

  • The biggest challenges fitness businesses face today with consumer acquisition and retention.

  • Surprising insights from Keepme’s latest research on changing consumer behaviors.

  • How AI, personalization, and automation can reshape the funnel.

  • Real-world success stories and future-proof strategies you can apply now.

Whether you’re a gym owner, supplier, or fit tech innovator, this discussion is packed with insights to help you stay ahead in a fast-changing landscape.

To view the slideshow, visit: https://www.slideshare.net/slideshow/the-sales-funnel-consumer-behaviors-challenges-opportunities/278835947

One Powerful Quote:

6:56: “Humanize and futurize simultaneously.”

4-10 Bullet Points (w/ timestamps) - Highlighting key topics discussed:

4:21: Bryan opens the webinar with Hilary and Sarah discussing the landscape.

7:38: Sarah and Hilary discuss the key challenges, opportunities, and pain points a part of the modern sales journey.

11:28: Sarah and Hilary share their findings on changing consumer behaviors.

16:09: Sarah and Hilary speak on the top of the sales funnel as a result of changing consumer behaviors.

19:47: Sarah and Hilary speak on technology and automation for successful future-proof strategy. Bryan gives his feedback.

25:23: Sarah and Hilary talk about real-world success stories.

28:05: Bryan inquires with Sarah and Hilary on the gap in adoption between competitors.

30:39: Bryan asks Sarah and Hilary on their future predictions.

38:01: Sarah and Hilary respond to the key friction point to operations adopting these tools.

40:35: Sarah and Hilary respond to first engagement with a new client.

42:56: The three answer a question on community based and hyper-localized marketing assets for individual locations.

Bullet List of Resources:

https://www.keepme.ai/

Guest Contact Information:

https://www.linkedin.com/in/hmcguckin/

https://x.com/McguckinHi67189

https://www.linkedin.com/in/sarahharris33/

https://www.bryankorourke.com/

https://www.linkedin.com/in/bryankorourke/

http://www.fittechcouncil.org/

https://www.youtube.com/user/bko61163

Tags: KeepMe AI, Bryan O'Rourke, Hilary McGuckin, Sarah Harris, Sales Funnel, Acquisition, Retention, Consumer Behavior, Technology, AI, Personalization, Automation, Fitness Business Strategy, Innovation, Marketing
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